As a AT&T Solution Provider and member of your AT&T account team, Spohn helps you lower costs, ease implementation, optimize performance and improve support of AT&T solutions at no additional cost. We have consulted with many businesses, large and small, over the years on bleeding-edge technology and bet the business solutions in the areas of:
Mobility - Solutions to support the mobile and remote workforce
Voice - Solutions for migrating voice solutions to VoIP and IPTel
Hosting - Solutions for business continuity, data backup and applications
Security - Solutions that provide defence in depth for today's ubiquitous network perimeter
Data - Wide area MPLS, FR/ATM, ultra-high available, ring, site to site, inter-state, intra-state, national and global - we've done it all
We provide the following key services with each AT&T solution:
Analysis of current business, infrastructure and service requirements
Expert review with your staff of AT&T services, technology and configuration options
Selection and design of optimal solutions to meet requirements for performance, scalability, security, connectivity, functionality and other requirements
Direct the pricing scenarios to ensure optimal discounts and MARC objectives are achieved
Order services and validate provisioning
Stage and coordinate installation and turn-up of services with all parties involved
Establish escalations as needed to solve problems
Perform billing reviews and provide stewardship reports to ensure accuracy to contracted pricing
Resolve billing problems
Your next network upgrade, change or modification can be much simpler and easier by engaging Spohn. You retain a direct relationship with AT&T with full rights and privileges plus you add additional Spohn resources and expertise to your project for the life of the contract.