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Value-added Services for AT&T Solutions

As a AT&T Solution Provider and member of your AT&T account team, Spohn helps you lower costs, ease implementation, optimize performance and improve support of AT&T solutions at no additional cost. We have consulted with many businesses, large and small, over the years on bleeding-edge technology and bet the business solutions in the areas of:

  • Mobility - Solutions to support the mobile and remote workforce
  • Voice - Solutions for migrating voice solutions to VoIP and IPTel
  • Hosting - Solutions for business continuity, data backup and applications
  • Security - Solutions that provide defence in depth for today's ubiquitous network perimeter
  • Data - Wide area MPLS, FR/ATM, ultra-high available, ring, site to site, inter-state, intra-state, national and global - we've done it all

We provide the following key services with each AT&T solution:

  • Analysis of current business, infrastructure and service requirements
  • Expert review with your staff of AT&T services, technology and configuration options
  • Selection and design of optimal solutions to meet requirements for performance, scalability, security, connectivity, functionality and other requirements
  • Direct the pricing scenarios to ensure optimal discounts and MARC objectives are achieved
  • Order services and validate provisioning
  • Stage and coordinate installation and turn-up of services with all parties involved
  • Establish escalations as needed to solve problems
  • Perform billing reviews and provide stewardship reports to ensure accuracy to contracted pricing
  • Resolve billing problems

Your next network upgrade, change or modification can be much simpler and easier by engaging Spohn. You retain a direct relationship with AT&T with full rights and privileges plus you add additional Spohn resources and expertise to your project for the life of the contract.

Download Documentation
Telecommunications Service Consulting Overview
  AT&T Solution Provider Fact Sheet
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